As a distributor, one of the key areas in our business is where product is located in our warehouse. Especially with multiple warehouse locations, effective warehouse management system equates to lower costs for our company and lower priced premium service to our customers. Here are 3 key benefits to our effective warehouse management system:
1. Better efficiency in bin location management
Whether you have a large or a small inventory in our warehouse, when there are orders to fill with several item lines on them, it can mean a lot of moving around in the warehouse in order to physically fill the orders.
A way to avoid this is to have our software create a pick ticket in the order that the item locations are set in our warehouse. Our efficient warehouse management system is able to to manage bins, or locations, throughout multiple warehouses.That way, our employees filling the orders will have a natural progression through the warehouses, effectively saving time by working more efficiently.
2. Less shipping errors
Our warehouse management system has a validation system to ensure that the correct items and the correct quantities are being shipped to our customers. Too many incorrect shipments can be a profit killer. It is costly, both in manpower and actual tangible costs, to process returns and to re-ship the corrected orders. In addition to those costs, there is also the intangible cost of hampering, or even losing, the relationship with our customers.
Oftentimes when companies are looking for a good warehouse, the order validation is an area that is overlooked. Our elite warehouse management system has the means to check orders to ensure that all items and quantities ready to be shipped match up with the items on the sales order.
3. Better customer service
At Southern Worldwide, we pride ourselves on our impeccable customer service. We continually strive to enhance our customer service and strengthen our relationship with our customers. There are other ways that our warehouse management system can help us to give better service to our customers. Through the process of validating the shipment with the sales order, our system is able to record which items are in which box. This way, if the shipment gets split up, and our customer calls wondering where the rest of their order is, we can better help them by knowing the contents of each box, and the tracking number for each of those boxes as well. With our integrated online services, we are able to provide real-time customer access to view their inventory whenever they need, with the utmost accuracy.
Our Warehouse Management System is a fully integrated series of programs and databases that allow us to manage warehouse operations with peak efficiency in order to provide the highest quality of service to our customers.